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At Forma Hotels & Resorts, we process your data with transparency and responsibility. Below we explain what information we collect, for what purpose, and what your rights are.
We collect the information you voluntarily provide through our contact and reservation forms: name, email address, phone number, and any message you send us. We also record technical data such as IP address, browser type, and pages visited through cookies and analysis tools.
We use your data to manage your requests for information, reservations, and inquiries; to improve our services and user experience on the website; and to send you commercial communications if you have given us your explicit consent. We do not use your data for purposes incompatible with those described here.
The processing is based on your consent, the execution of a service contract, or our legitimate interest in improving the website. We retain your personal data for the time necessary to fulfill the stated purposes and, in any case, for the applicable legal periods. After that period, we securely delete it.
You may exercise your rights of access, rectification, deletion, restriction, portability, and objection to processing by contacting our data protection officer. You also have the right to withdraw your consent at any time and to file a complaint with the Spanish Data Protection Agency.
We do not transfer your personal data to third parties without your prior consent, except where required by law. We may share information with technical service providers (hosting, web analytics, email platforms) who act as data processors and comply with current regulations. We do not carry out international transfers without adequate safeguards.
Our website uses first-party and third-party cookies to analyze traffic, personalize content, and provide basic functionalities. You can configure your browser to reject all cookies or to receive a notice before they are stored. See our cookie policy for more information on each type and its duration.